Privacy policy

Who we are

This website is operated by MMQ3 TRADING PTE. LTD. (“MMQ3”, “we”), a company incorporated in Singapore. Registered address and UEN: to be confirmed. We are committed to complying with the Personal Data Protection Act 2012 (PDPA).

What we collect

• Account data: name, email, mobile number, password (stored only as a salted hash).
• Order data: delivery and billing addresses, items ordered, order notes.
• Contact messages: what you send us through the contact form.
• Technical data: IP address and request logs used for security and rate limiting.
• Cart data is stored in your own browser (local storage) and is not sent to us until you check out.

We do not collect or store payment card details. When online payment is enabled, card and bank details are entered directly with the licensed payment provider.

How we use it

• To process and deliver orders, and to contact you about them.
• To operate your account and respond to enquiries.
• To protect the site against fraud and abuse.
• For marketing only with your consent, which you may withdraw at any time.

Sharing

We share data only with service providers needed to run the store (hosting, delivery couriers, and, once enabled, payment processing) and where required by law. We do not sell personal data.

Cookies

We use a strictly necessary session cookie to keep you signed in. We do not currently use advertising or third-party analytics cookies.

Retention and security

Order records are kept as required for accounting and legal purposes. Data is stored on infrastructure provided by Cloudflare, encrypted in transit. Access is restricted to authorised personnel.

Your rights

You may request access to, or correction of, your personal data, or withdraw consent, by contacting our Data Protection Officer at mmq3trading@outlook.com (DPO name to be confirmed).