Support
Warranty information
What is covered, and how to make a claim.
This page is a draft prepared for MMQ3 TRADING PTE. LTD. and is pending legal review. Items marked “to be confirmed” will be completed by the company before launch. Last updated 9 October 2026.
Warranty status
Warranty terms for the products in the MMQ3 catalog have not yet been confirmed. Each product page states “warranty terms not yet confirmed” until the specific coverage period and the party providing the warranty (MMQ3 TRADING PTE. LTD. or the original manufacturer) are verified and published.
What a warranty will typically cover
- Manufacturing defects in materials and workmanship under normal use.
- Repair, replacement or refund at our or the manufacturer’s discretion.
What is usually excluded
- Accidental damage, liquid damage, misuse, unauthorised modification or repair.
- Normal wear and tear, cosmetic damage, and consumables.
- Damage from power surges, improper installation or incompatible components.
Making a claim
Keep your order number and proof of purchase. Contact mmq3trading@outlook.com or +65 8132 2502 describing the fault, and we will guide you through the next steps.
Statutory rights under Singapore consumer law apply regardless of any warranty.